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Ferticentro

Quality

Quality
Since its creation in 2002, Ferticentro has become a leader in the field of Assisted Reproductive Technologies (ART).

Ferticentro - Quality Policy

The service provided by Ferticentro aims to contribute to the diagnosis and treatment of infertility, approaching the disease in a multidisciplinary and integrated way, in all its dimensions. Thus, Ferticentro seeks to ensure the provision of all care directly and indirectly related to the treatment of infertility, either by broadening the type of services provided or by establishing formal or informal referral networks.

Being aware of the importance of its services, Ferticentro always seeks to work in a way that maximizes customer satisfaction, obtains continuous improvement of the Quality Management System and compliance with applicable regulations and legislation, always with the aim of optimize the chances of success of all medical care provided.

Ferticentro seeks to reach more and more patients in Portugal and abroad, collaborating with a growing number of doctors. It intends to establish itself as a scientific and technological reference in the field of ART in Portugal and therefore measures are systematically taken to put itself at the forefront of technological development.

Care and attention to clients is also a priority, and information, follow-up and comfort of patients before, during and after the treatment process are considered to be especially important.

ISO 9001 certification

  • The quality of our level of services was recognised in October 2009, when we were awarded the ISO 9001 certification (NP EN ISO 9001:2008) - this award marks an organisation’s commitment to total quality management, and made Ferticentro one of the first Iberian IVF clinics to achieve the mark.

    After the success of these early years, we have continued to innovate; further improving the quality of our services and promoting cutting edge  projects. Best practice and scientific technologies are consistently combined with experienced and highly skilled professional team.

    For more than 15 years we have helped thousands of couples realise their dream.

    Our patients are our mainconcern, and deserve our full care. We achieve this each and every day by striving to reduce margins of error and addressing factors that can make a treatment unsuccessful.

Embryoscope

  • Embryoscope is a state-of-the-art incubator with Video Time-lapse technology that allows us to take pictures of the embryo during its development;  from the first hours until the moment it is transferred to the uterus.

    Immediately after fertilisation, the embryos are placed inside the EmbryoScope® incubator, in a controlled environment, without external manipulation and are continuously monitored (9 sets of images, taken every 15 minutes by a camera integrated in the incubator). The embryos are monitored 24 hours a day, without the need to open the incubator and disturb the embryo in order that we may continually observe and monitor its morphology.

     

     

     

    Log & Guard™

    The maintenance and control of all culture and storage parameters in IVF labs (Temperature, CO2, O2, humidity, volatile organic compounds) are key elements to ensure that your embryos and gametes are processed in the best and most controlled environment possible. Log & Guard™ is the first monitoring and alarming system that has been specially designed to cover all the needs of assisted reproduction laboratories , and it is part of Ferticentro’s daily routine. We control, measure and trace all laboratory conditions 24/7, 365 days per year in order that we don’t miss anything.

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The information you are about to send will be subject to treatment by Ferticentro for the purpose of developing a contract or consulting, requesting or contracting any service or product, even after termination of the pre-contractual or contractual relationship, including, where appropriate, communications. Ferticentro will treat your personal information with all the confidentiality and security, according to the established in the legislation that regulates the protection of personal data. You may withdraw your consent to use data, request its correction or request its deletion at any time. To do this, you should contact us at protecaodados@ferticentro.pt.
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