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Privacy policy

Privacy policy

Ferticentro guarantees the users of this site the respect for their privacy.

Visiting this site does not imply the automatic registration of any personal data that may identify the User. However, the use of certain content or services may require the provision of personal data by Users.

This Privacy Policy is an integral part of this Website Terms of Use and addresses the collection and processing of the personal data provided by Users, as well as the exercise of their rights with respect to this data, pursuant to the Personal Data Protection Act (“Lei de Protecção de dados”) in accordance with the law.

Collecting and handling data

Ferticentro is the entity responsible for the collection and processing of users' personal data. The collected personal data will be processed and stored by Ferticentro or the entities contracted by Ferticentro and will be used in order to answer user’s requests for appointments, as well as their comments, clarification and suggestions. Ferticentro assumes that collected data was provided by the owner itself and that its insertion was authorized by him/her.

Right of Access

In accordance with the law, to the User is guaranteed the right to access, update and rectify his or her personal data, as well as the right to object to the treatment of the same, upon written request addressed to the Patient Care Service, to the address Praceta Robalo Cordeiro . External Circular of Coimbra. 3020-479 Coimbra. Portugal.

Data communication

Ferticentro may disclose user’s personal data to third parties, as long as it has obtained, with no doubt, the consent of the Users or when:

- the transmission is made in compliance with a legal obligation, a resolution by the National Data Protection Commission or a court order;

- the communication is carried out to protect the vital interests of Users or any other legitimate purpose provided by law.

Security measures

Ferticentro makes every effort to protect the personal data of Users against non-authorized access. In order to achieve it, Ferticentro uses security systems, directives and other procedures that ensure the protection of personal data, as well as to prevent unauthorized access to data, improper use, its disclosure, loss or destruction.

It is, however, your responsibility as USER to ensure and ensure that the computer you are using to access this sire is protected against malware, computer viruses and worms. In addition, you should be aware that without the adoption of appropriate security measures (safe configuration of the browser, having up-to-date antivirus software, security barrier software and non-use of software of personal data and passwords are accessed by third parties, without authorization to do so, is aggravated. However, it should be noted that whenever data collection is made on open networks, such as the Internet, your data may be unsafe and may be viewed and used by unauthorized third parties.

Cookie Policy

In Ferticentro sites we use cookies to ensure an adequate usage experience. The information obtained has no other use. Cookies are information automatically placed on the hard disks of users' computers when they access some websites. Ferticentro's websites use cookies only during the session, namely to store the language, the unit, the type of access device and to show you questionnaires. The process of collecting elements through cookies is done according to standardized security procedures and practices. Besides these cookies, Google Analytics cookies are used to record statistics about the flow and characteristics of visits. Cookies set by Google Analytics send data only to the server where the domain is installed, which makes them owned by that domain. This data cannot be changed or retrieved by any service or other domain. The information obtained through these means does not allow establishing any relationship at the level of the users' IP address for the purpose of verifying personal data. See additional information about data collection by Google Analytics at

Changes to the Privacy Policy

Ferticentro reserves the right, at any time and without previous notice and with immediate effect, to change, add or revoke, partially or totally, this Privacy Policy. Any changes will be immediately posted on this same online page.

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